The “Complaint Management” category at AssurX focuses on delivering solutions to efficiently handle customer complaints and feedback. This section provides strategies for tracking, analyzing, and resolving complaints to improve customer satisfaction and ensure compliance with regulatory requirements. Key topics include complaint workflow management, root cause analysis, and implementing corrective actions. With AssurX’s expertise, organizations can enhance their complaint handling processes, reduce response times, and foster continuous improvement in customer relations and product quality.
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05, 2023
Complaint Management for Life Sciences with an Automated QMS
Effective complaint handling is fundamental to life sciences quality management, [...]
