Manage your business. Not your Software. AssurX OnDemand Quality and Regulatory Compliance

CATSWeb® PreConfigured OnDemand Solutions make it easy for you to get started right away

Just like our global best practices solutions, CATSWeb PreConfigured Solutions provide you with everything to get started in five key areas of electronic quality managment. These include: CAPA OnDemand, Change Management OnDemand, Audit OnDemand, Support OnDemand and Supplier Quality OnDemand. Each of these solution areas come with best practice workflows for maximum productivity and minimal configuration requirements.

And since CATSWeb has point-and-click configuration capabilities, making changes to meet your business needs and requirements is very simple. Our CATSWeb Consultants are here to guide you every step of the way. And you're not just limited by these PreConfigured applications. You can add as many workflows or processes as you want. We just wanted to make your job easier and do the hard work for you ahead of time.


Corrective & Preventive Action (CAPA) Workflows Best Practice CAPA Process Closed-loop corrective action tracking process designed for companies following Good Manufacturing Practices. Recurring issues are investigated, root causes identified, corrective/preventive actions implemented and evaluated for effectiveness.
*Benefits* Centralize CAPA Processing Reduce Problems Prevent Recurrences Prioritize Resources Reduce Costs Decrease Cycle Times Compliance (FDA, ISO,SOX, EMEA, NRC, etc.)	*Features* Root Cause Analysis Auto Escalation Executive Dashboards Configurable Reports Ad-Hoc Query Integration Tools Built-In Reporting 21 CFR Part 11 Compliant

Project & Change Management: Engineering Change Orders & Project Management Effectively manage continuous process improvements projects to update products and processes. Assign and manage tasks required to implement changes across all functional areas including manufacturing, purchasing and service. Also manage new product development projects and reduce time to market.
*Benefits* Reduce Time To Market Increase Yields Continuous Improvement Facilitate Project Collaboration Reduce Development Costs Reduce Product Change Costs	*Features* Engineering Change Orders Project Management Prototype Issue Management Corrective/Preventive Action AutoNotification, Escalation Ad-Hoc Query & Reporting Audit Trail, E-Signatures

Audit Management Best Practice Audit Process Comprehensive audit management process follows best practices for closed-loop findings closure, task assignments and escalation. Audits are conducted after being planned, findings are classified and follow-up is assigned to area managers. After follow-up actions are addressed, a final report is issued and routed for closure.
*Benefits* Increase Audit Consistency Reduce Audit Cycle Times Meet Regulatory Requirements Reduce Errors & Missing Records Compliance (FDA, ISO,SOX, EMEA, NRC, etc.)	*Features* Internal & Supplier Audits EH&S, Facilities GXP, ISO, GAP, SOX Auto Notification, Escalation Ad-Hoc Query & Reporting Integration Tools 21 CFR Part 11 Compliant

Customer Quality Customer Event Management Automate all customer related events including complaints, returns, service calls and product improvement requests. Drive best practices process workflows based on event type and severity. Improve customer satisfaction and responsiveness with escalation management.
*Benefits* Increase Customer Satisfaction Increase Responsiveness Reduce Fields Failures Prevent Recurrences Reduce Recalls Meet Regulations (MDR, Vigilance, etc.)	*Features* Product Complaints, Returns Adverse Events Field Service Requests Improvement Suggestions Corrective/Preventive Action Auto Notification, Escalation Ad-Hoc Query & Reporting 21 CFR Part 11

Supplier Quality Issue Tracking, Audits, Score Cards Improve supplier quality and performance by tracking purchased product issues from receiving through manufacturing and into the field. Manage all aspects of supplier qualification and auditing. Assign findings, track follow-ups and issue reports. Consolidate supplier information and calculate supplier scores based on performance.
*Benefits* Increase Supplier Quality Improve On-Time Deliveries Reduce Shortages Reduce Correction Cycle Times Reduce Purchased Parts Costs Compliance (FDA, ISO,SOX, EMEA, NRC, etc.)	*Features* Manage Supplier Audits & Findings Supplier Score Cards Log Incoming Inspection Problems Track Late & Short Shipments Collaborate on Corrective Actions Auto Notification, Escalation Ad-Hoc Query & Reporting 21 CFR Part 11

Find out more
For pricing and additional information about our OnDemand Solutions, please call us to discuss your needs at 408-778-1376, extension 705.