AssurX Customer Testimonials

Customer Testimonials

CATSWeb users span a diverse range of manufacturing and service industries, and are seeing significant improvements in their day to day operations. But you don't have to take our word for it, just read what they have to say:

	"It’s just an outstanding solution that is helping us more and more each day." Karl Kriger, Vice President of Qality
GENZYME Corporation	"In the end, we felt that CATSWeb’s ease of configurability allowed us to continue to adapt our processes and solutions to Genzyme’s increasing product portfolio, facilities, and international markets. CATSWeb’s flexibility and ease of use ensure that we can provide a common, global complaint system to our device, drug, and biologic businesses." Todd Snell, Director of Global Compliance Processes and Systems
	"We have successfully eliminated a paper system and manual log replacing it with linked NCR's and Corrective Actions in CATSWeb. This has made information significantly more accessible, visible, and thus more valuable." Colin McGraw, Operations Manager
	"Manufacturing is challenging enough without the worries of computer, network or software problems. Partnering with AssurX (OnDemand) eliminates all of these technical burdens." Philip Frawley, Quality Coordinator, GE Fanuc Embedded Systems
	"We reviewed many potential products to address our needs. We were impressed with the configurability of CATSWeb and the relative ease of setup. We were also particularly happy with the cooperative efforts by AssurX to address our integration requirements." Sheila Mosher, Vice President of Information Technology
	"Within two weeks of our on-site meeting with AssurX, we were entering data into a validated system configured to the way we do business." Juel Claxton, Assistant Vice President of Compliance Quality Assurance
	"I also like the versatility of the product itself. With a few minor modifications, we're trying electronic routing of Marketing Communication Materials, storing our Management Reviews, Quarterly Quality System reports, and Engineering reports." Annette Schaps, Director of Quality and Regulatory Compliance
	Of those three solutions, we were the most pleased with CATSWeb due to the flexibility of the system to manage about any type of workflow process that we could envision in the future, best meeting our current needs, and allowing us to actively involve the users in developing and implementing the solutions to meet their needs. Most other packages required the vendor to be involved in any improvements, changes, new processes, etc. added to the system. This greatly adds to the total cost of ownership and length of time to add improvements/enhancements. Kent Jenkins, Staff Quality Engineer, External Operations
	After demo’ing all of the alternatives, it was clear from the beginning that CATSWeb was far superior to the other products. The other tools were cumbersome to customize, the workflows were not user friendly and they all lacked the true web based setup like CATSWeb has. Thomas Perkins, Quality System Specialist Audit Program Manager
	"We needed a system that was highly flexible, yet intuitive for our users. We wanted them up to speed as quickly as possible. Other systems were either too complicated, or didn't have the level of expertise in the medical device industry that AssurX provided." Marc-Andre Marcotte, Quality manager
	"One of the most important features was the ability to easily integrate with other software systems, including Oracle 11i applications." Mike Cahoon, Vice President of Information Services and CIO
	“When evaluating other products on the market, CATWeb was the clear choice. It was selected because of its flexibility, robustness, compliance with 21 CFR Part 11, ISO and cGMP regulations and standards.” Paul Fricke, Senior Quality Scientist, QA Process Quality Improvement, Access Business Group
	“The integration of USA’s systems into a single system will standardize processes across multiple Space Shuttle elements, improve data trending and corrective action monitoring, and provide a better platform for data mining to strengthen our safety processes.” Dick Beagley, Vice President for Safety, Quality and Mission Assurance
	"We chose CATSWeb for its ease of use, the ability to configure the system to our workflow, Zero Client architecture for quick deployment worldwide, ease of integration with ERP systems such as SAP, as well as for its advanced query functionality." Mark O'Donnell, Section Manager for Worldwide Regulatory Affairs and Medical Compliance
	Initially we will be using CATSWeb for corrective and preventive action (CAPA). As we progress, we plan on expanding the system to capture internal audits & findings, tracking equipment for calibration, and capturing customer complaints. I am sure we will be adding even more systems as we explore the capabilities of CATSWeb. Bobby Driggers, QA Manager
	"Stability was a key factor in choosing CATSWeb. We were able to go into their demo server and test the product on our own allowing us to fully evaluate functionality and performance." Charlie Chiodo, Chief Information Officer
	"Quality professionals should not be IT professionals. Every alternative we looked at required a certain level of IT experience including some sort of code scripting for basic form and functionality manipulation (C++, VB, SQL, etc). There were many other reasons we chose CATSWeb over internal and external competition." Patrick Castine, Quality Engineer
	"CATSWeb was selected because it had provided a total package, excellent support, and lots of features." Wilbur Sheets, Quality Manager
	Team, Congratulations! All the documentation has been approved and we are officially "live" with CATSWeb. I want to personally thank everyone on the team on completing this project AHEAD OF SCHEDULE! Jeff Mazik, Global Information Technology "We selected CATSWeb as our global quality tracking solution because it was fast in response time, 21 CFR Part 11 compliant, field-proven for global applications, and easily configured. Other systems just could not measure up." Rick Smith, Quality Manager
	"We chose CATSWeb because of its flexibility, true web-based architecture, and was not restricted to CAR's only. We needed true web-based architecture to enable us to login virtually from any location, any time. CATSWeb is not only a great quality tracking system, but it can be customized to be used in many other applications throughout our organization." Sandi Racinski, Information Systems Manager
	"Other systems we looked at were not as easy to customize to our needs. CATSWeb offered an interface that allowed as much customization as we needed and the pricing was in the realm that we wished to spend without having to purchase extra equipment." Sarah Waywell, Quality Engineer
	"Rarely are there seamless technical implementations without extensive involvement from the Business Unit IT department. CATSWeb ASP allowed Roll Coater to prototype, pilot, and implement business critical applications with minimal IT resources. The business rules for the application were easily defined by the end user's within CATSWeb environment which leads to successful software implementations." Dave Prince, Sr. Director Information Technology "This web-based solution for Roll Coater has been a success story. CATSWeb has allowed for rapid development and deployment of tracking tools that are positively impacting our bottom-line, including applications in production, accounting, and customer service. The affiliate user capability has improved the communication of production issues and expedited their resolution. System performance over the web has been very reliable." Rick A. Miller, Director of Manufacturing Administration