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AssurX: Focused on Quality Management and Regulatory Compliance
AssurX's success is a result of building on a core belief that our employees and customers share a dedication to quality and innovation. As a privately held corporation that has been profitable every year since we opened our doors for business in 1993, we have fueled our phenomenal growth with a relentless commitment to providing practical, flexible, and secure enterprise quality management and regulatory compliance software that enhances operations and boosts your bottom line.

Simply put, we define the Best Practices that our competitors follow.

Every day, we meet the needs of many of the globe's most prestigious companies, including:

  • Motorola
  • Siemens Medical Systems
  • WL Gore
  • Alcon Labs
  • Pall Corporation
  • Hewlett-Packard
  • Bausch & Lomb
  • Genzyme
  • 3M Pharmaceuticals
  • Bristol-Myers Squibb
  • Guidant Corporation
  • ABN-AMRO
  • and many more

You can find our offices and training facilities in Morgan Hill, CA and Northbrook, IL. You can find our solutions in many of the leading firms around the world.

“It’s just an outstanding solution that is helping us more and more each day.”

Karl Kriger
Vice President of Quality
Ecolab

Our Focus: Quality.
We possess exceptional domain expertise, a motivated and talented workforce, and a clear vision to create the most innovative products on the market today. That's why we broke the mold in 1998 when we decided to step away from old client/server technology and create a solution that leveraged Internet technology. In early 2000, we were the first to market with a 100% Web-based solution -- CATSWeb®. Our customers agree that it was the right move.

"At AssurX we work each day to partner with our customers to identify their needs with solutions that will help them to thrive in today's marketplace."

Your Success = Our Success
There's one constant in a rollercoaster economy: companies that win focus on customer satisfaction and product quality to drive profitability and establish market leadership. CATSWeb is a proven solution to achieve that corporate strategic vision. By automating their quality management and regulatory compliance needs, our customers have improved product quality, increased visibility of issues, and decreased problem resolution times.

For example:

  • Maria Munio of Solectron improved failure analysis turnaround times by 68%, and in the process garnered an award from management for the CATSWeb Implementation Team.
  • Myrna Santos and her team at Guidant Corporation won the prestigious President's Award for their global implementation of CATSWeb.

Our products.
CATSWeb is a 100% Zero ClientTM (browser-based) version of the successful idsCATS product line, first introduced in 1995. CATSWeb was designed to help firms track issues and actions from identification through disposition and corrective action. Customers use the application to manage their manufacturing defects, customer complaints, safety issues, supplier quality, audits and findings, R & D problem reports, plus much more.

CATSWeb includes powerful analytical and dashboard features that help companies solve problems faster, and has proven to be instrumental in helping firms achieve and maintain ISO/QS 9000 certification and comply with the FDA's requirements for electronic records, electronic signatures and time-stamped audit trails (21 CFR Part 11). The CATSWeb application currently serves over three hundred companies. CATSWeb customers span a broad range of industries including medical device, pharmaceutical, metals, semiconductor, contract manufacturing, high technology, biotechnology, aerospace, telecom, as well as service industries such as finance and insurance.

idsMail has become the industry standard software component for providing universal E-mail integration to software applications. idsMail was derived from idsCATS E-mail technology, and is now used in thousands of companies and hundreds of commercial software products around the world.

Our Commitment: 100% Customer Satisfaction.
To us, quality begins with customer satisfaction. That's the foundation and the guiding force behind everything we do. Simply put, our job is to make your job easier and more profitable.

"It's simple, we're about customer satisfaction.
End of sentence."

Our Mission: Quality.
We provide innovative companies with quality management and regulatory compliance solutions and services that improve quality, reduce costs, increase the bottom line and strengthen strategic bonds with customers, suppliers, and business partners.

ABN AMRO deploys CATSWeb for Compliance Management



Genzyme wins prestigious 2007 Manufacturing in the 21st Century "Process Excellence Award" by the Aberdeen Group

CATSWeb is selected for its ease of use, flexibility and security features.

Built-in workflows provide out-of-the-box processes that are easy to configure to meet your business needs.

CATSWeb is the only enterprise system on the market that offers both OnPremise and OnDemand flexible software delivery models.



Listen to Jeff Mazik of Alcon Labs discuss their success with CATSWeb
Jeff Mazik of Alcon Labs

Listen to Kent Jenkins of Ethicon Endo-Surgery discuss their use of CATSWeb
Kent Jenkins of Ethicon Endo-Surgery




E-mail Us

AssurX, Inc.
18525 Sutter Boulevard
Suite 150
Morgan Hill, CA 95037
Tel: 408-778-1376
Copyright 1993 - 2007.
All rights reserved.